TERMS AND CONDITIONS | PRIVACY POLICIES
Broadway Open Stage Studio (BOSS)
Terms & Conditions, Policies & Procedures
Effective Date: July 2026
By using our website, enrolling in programs, or opting into communications, you agree to these Terms.
SMS Messaging Program
Broadway Open Stage Studio provides SMS messaging to communicate regarding:
Class reminders
Enrollment updates
Billing notifications
Schedule changes
Weather closures
Studio announcements
Promotions and special offers
Message frequency varies.
Consent
By providing your phone number and checking the SMS consent box, you agree to receive recurring automated text messages from Broadway Open Stage Studio.
Consent is not required as a condition of purchasing any goods or services.
Opt-Out
You may opt out of SMS messages at any time by replying: STOP
After opting out, you will no longer receive SMS messages unless you opt in again.
Help
Reply HELP for assistance.
You may also contact us at:
Email: [email protected]
Phone: 985-307-0043
Message & Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Eligibility
You must be at least 18 years of age or have permission from a parent or legal guardian to opt into SMS communications.
Privacy
Your use of our SMS program is also governed by our Privacy Policy.
Contact Information
Broadway Open Stage Studio
Email: [email protected]
Phone: 985-307-0043
REGISTRATION & ENROLLMENT
All registration is completed online.
A current signed waiver and policies agreement must be on file for participation in classes, rehearsals, camps, productions, performances, or events.
Enrollment is accepted on a first-come, first-served basis.
Class placement and level progression are determined at the discretion of the studio.
TUITION & PAYMENTS
Season Tuition (August–May)
Season tuition is based on the full studio year and may be:
Paid in full, or
Divided into equal monthly installments.
Monthly installment payments require automatic payment using a bank account or credit/debit card on file.
Enrollment fees and first month tuition are due upon registration.
Monthly tuition installments are processed on the 1st of each month August through May.
All electronic payments are subject to applicable processing fees.
Tuition is non-refundable and non-transferable.
Missed classes do not qualify for refunds or tuition credits.
Summer Tuition & Camps
Summer camp deposits are non-refundable.
A student’s place is not guaranteed until:
Registration is complete,
Required forms are signed,
Deposit or balance is paid.
If a student withdraws from a summer camp or class, a studio credit may be issued at management discretion unless otherwise stated.
Remaining camp balances may be automatically processed prior to camp start dates using the payment method on file.
COSTUME & SHOWCASE FEES
Costume Fees
Little Stars costume fees may be included in tuition as stated in program details.
Leveled classes and productions may incur separate costume fees.
Costume fees:
Are automatically processed on scheduled billing dates,
May be placed on a payment plan if offered,
Are non-refundable once ordered.
Showcase & Performance Fees
Performance and showcase participation fees cover production-related expenses including, but not limited to:
Venue rental
Production costs
Lighting/sound
Security
Props/scenery
Programs
Showcase shirts
Awards
Tickets are not included unless stated otherwise.
All showcase and performance fees are non-refundable.
Students enrolled in performing classes are expected to participate in showcase performances unless otherwise noted.
Participation in mandatory rehearsals is required.
ATTENDANCE & PARTICIPATION
Consistent attendance is essential for student growth and group success.
Families should notify the studio of planned absences whenever possible.
Students missing excessive classes, rehearsals, or mandatory production requirements may be deemed ineligible to perform at the discretion of the studio.
Missed classes may be eligible for makeup classes when available and approved by the studio.
ADD/DROP/WITHDRAWAL POLICY
Written notice via the studio’s official withdrawal or class change form is required to:
Add classes,
Drop classes,
Withdraw from the studio.
Notice must be submitted at least 14 days prior to the next billing cycle to avoid future tuition charges.
Failure to attend classes does not constitute withdrawal.
No partial refunds are issued for prepaid tuition, costume fees, showcase fees, registration fees, or production fees.
DRESS CODE
Students must follow the studio dress code requirements for their enrolled classes.
Students not in proper attire may be asked to observe class if attire presents a safety concern or disrupts instruction.
Hair must be secured appropriately for movement-based classes.
Summer dress code may be more relaxed as outlined by the studio.
LEVEL PLACEMENT & TECHNIQUE REQUIREMENTS
Level placement is determined based on:
Skill level
Technique
Performance quality
Maturity
Focus
Professionalism
Safety considerations
Placement is always at the discretion of the studio.
Certain classes may require co-enrollment in technique or tumble/acrobatic training classes.
Students are not guaranteed yearly advancement.
CLASS CHANGES, SUBSTITUTIONS & CLOSURES
BOSS reserves the right to:
Change instructors,
Combine classes,
Adjust schedules,
Substitute teachers,
Cancel classes,
Modify programming as needed.
Classes canceled due to:
Weather,
Emergencies,
Government advisories,
Facility issues,
Instructor illness,
Unforeseen circumstances
may receive a makeup class at the studio’s discretion but are not guaranteed refunds.
FAMILY COMMUNICATION
Families are responsible for staying informed through:
Email communication,
Parent apps/platforms,
Studio social media,
Website updates,
Handbooks and newsletters.
Failure to read communications does not exempt families from studio policies, deadlines, fees, or requirements.
I agree to receive SMS text messages from Broadway Open Stage Studio (BOSS) regarding class registrations, schedules, lesson reminders, account notifications, billing updates, weather closures, studio announcements, and occasional promotional offers. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time or HELP for assistance. Consent is not a condition of purchase.
STUDIO ETIQUETTE & VISITORS
Students should arrive on time and be picked up promptly.
Lobby areas should remain clean, respectful, and quiet.
Food is not permitted in studio spaces unless otherwise approved.
Families may monitor classes using approved studio viewing systems such as Spot TV where available.
Recording or distributing studio class footage is prohibited unless expressly authorized.
MEDIA RELEASE
By enrolling, families grant Broadway Open Stage Studio permission to photograph and/or record students during classes, rehearsals, performances, camps, and events for:
Educational purposes,
Promotional materials,
Advertising,
Website use,
Social media,
Studio publications.
Families wishing to opt out where permitted must provide written notice to the studio.
FAMILY CONDUCT POLICY
Broadway Open Stage Studio is committed to maintaining a positive, respectful, and encouraging environment.
Students, parents, guardians, and visitors are expected to:
Treat staff, instructors, volunteers, students, and families respectfully,
Communicate professionally and constructively,
Support a safe and positive learning environment.
The following may result in dismissal from the studio without refund:
Harassment
Threatening behavior
Bullying
Disruptive conduct
Excessive disrespect toward staff or families
Public disparagement of the studio, staff, or students
False, defamatory, or harmful social media statements
Concerns should be directed to studio management for resolution.
ROLLOVER REGISTRATION
Enrollment may automatically roll into the following season unless families opt out during the designated enrollment period.
Benefits may include:
Priority placement,
Discounted registration,
Waitlist priority,
Simplified enrollment.
Families remain responsible for reviewing schedules and submitting changes during registration periods.
ASSUMPTION OF RISK & WAIVER OF LIABILITY
Participation in dance, theatre, tumble, acro, music, fitness, camps, performances, and related activities involves inherent risks including possible bodily injury, disability, illness, paralysis, or death.
By enrolling, families acknowledge and voluntarily assume all risks associated with participation.
Families release and hold harmless Broadway Open Stage Studio, its owners, directors, employees, contractors, volunteers, affiliates, and facility providers from claims, damages, injuries, losses, or liabilities arising from participation in studio activities except where prohibited by law.
Families acknowledge responsibility for determining whether participation is appropriate for the student’s physical condition.
POLICY CHANGES
Broadway Open Stage Studio reserves the right to update policies, tuition, schedules, staffing, procedures, programming, fees, and requirements at any time as needed.
Enrollment constitutes acknowledgment and acceptance of all current studio policies and future policy updates.
By registering with Broadway Open Stage Studio, families acknowledge they have read, understood, and agreed to these Terms & Conditions, Policies & Procedures.
PRIVACY POLICY
- Visit our website
at https://broadwayopenstage.com/ or any website of ours that links to this Privacy Notice
- Engage with us in other related ways, including any marketing or events
SUMMARY OF KEY POINTS
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.names
phone numbers
email addresses
mailing addresses
contact preferences
billing addresses
debit/credit card numbers
student data
Google API
Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
- To
fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
- To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see
" WHAT ARE YOUR PRIVACY RIGHTS? " below.
- To deliver targeted advertising to you. We may process your information to develop and display
personalized content and advertising tailored to your interests, location, and more.
- To post testimonials. We post testimonials on our Services that may contain personal information.
- To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
- To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to5. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of6. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to7. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:Log in to your account settings and update your user account.
8. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (9. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident ofCategories of Personal Information We Collect
The table below shows the categories of personal information we have collected in the past twelve (12) months. The table includes illustrative examples of each category and does not reflect the personal information we collect from you. For a comprehensive inventory of all personal information we process, please refer to the section| Category | Examples | Collected |
|---|---|---|
A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name |
B. Personal information as defined in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information |
Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data | ||
Transaction information, purchase history, financial details, and payment information | ||
Fingerprints and voiceprints | ||
Browsing history, search history, online | ||
Device location | ||
Images and audio, video or call recordings created in connection with our business activities | ||
Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us | ||
Student records and directory information | ||
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics | ||
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
- Category A -
As long as the user has an account with us
- Category
L - As long as the user has an account with us
Sources of Personal Information
Learn more about the sources of personal information we collect inHow We Use and Share Personal Information
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:- Right to know whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data if it is used for targeted advertising
(or sharing as defined under California’s privacy law) , the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ( "profiling" )
- Right to access the categories of personal data being processed (as permitted by applicable law, including the privacy law in Minnesota)
- Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in
California, Delaware, and Maryland )
- Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in
Minnesota and Oregon )
- Right to obtain a list of third parties to which we have sold personal data (as permitted by applicable law, including the privacy law in Connecticut)
- Right to review, understand, question, and depending on where you live, correct how personal data has been profiled (as permitted by applicable law, including the privacy law in
Connecticut and Minnesota )
- Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including the privacy law in California)
- Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including the privacy law in Florida)
How to Exercise Your Rights
To exercise these rights, you can contact usRequest Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us atCalifornia
California Civil Code Section 1798.83, also known as the 10. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Building great kids with sklls beyond the stage!
COPYRIGHT 2026 - BROADWAY OPEN STAGE STUDIO
COPYRIGHT 2026 - BROADWAY OPEN STAGE STUDIO